Privacy Policy

 

Trade Conditions for Homeland Delicacies 

Tastes of my country
Lantmannagatan 17,21444 , Malmö/Switzerland
21444, Malmö/Sweden
Telephone: 0 739 750 858
CVR: SE19610510381301

Payment
yurdum ledelicacies accepts online payment via Visa, Mastercard, Paypal.

Unless otherwise agreed or stated in your order, payment will only be debited from your account when the physical product is shipped or the virtual product is created.

Quantity reservation

When using a payment card, debit card and credit, a reservation is made for the amount traded. This amount is reserved until the webshop processes and ships your order. When the order is shipped, the money is withdrawn from the account. Booking time depends on the product/service.

Bank card authorization

With a debit card, you will be able to see that the money has been reserved in your account and your available amount will appear less there. If you or the webshop cancel your order later, the webshop cannot withdraw the money, but the reservation will remain valid for a period of time. Note that only your bank (or card issuer) can cancel the reservation.

Credit card authorization

The money will only be debited from your account and will appear in your overview once the webshop processes and withdraws the payment for your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Sweden - Krone (SEK)

Yurdum Tastes uses a secure payment server that encrypts all information with SSL protocol, which means your data is safe and cannot be read by other strangers.

yurdum lezzetleri's own website also uses encryption with SSL protocol.

delivery
The delivery time of your order is 1-3 business days.

Right to opt out
Unless otherwise agreed or stated in your order, there is a 14-day full refund policy on products purchased from the website.

The 14-day period starts on the day the order is delivered.

You bear the return costs yourself.

Cancellation requests must be submitted to us within 14 days at the latest from the delivery date and must be received by us within 14 days after we are notified that you have exercised your right of withdrawal.

Requests to exercise the right of withdrawal must be sent to info@yurdumlezzetleri.com. You must clearly state in the notification that you want to exercise your right of withdrawal.

The condition of the item when returned
You are responsible for any deterioration in the value of the goods caused by handling other than necessary to determine the nature, characteristics and function of the goods. This means you should try the product as if you were shopping in a physical store.

If the product has been tried on in addition to those mentioned above, it is considered used and diminished in value. This means that if you cancel your purchase, you will receive a smaller portion of the purchase amount or none of it back. It is up to Yurdum leZetleri to evaluate the condition of the goods.

right to complain
In accordance with the Danish Sales Act, the products have a 2-year warranty. The right to complain applies to all defects in software, materials and manufacturing.

Complaints about errors and defects must be reported to yurdum leZetsleri within a reasonable time after receipt of the goods. Here max. A reasonable period is two months unless otherwise agreed. We will refund reasonable shipping costs.

In case of incorrect or unusual operation of the product, the complaint is waived.

yurdum ledelicacies covers the return costs to a reasonable extent.

When returning, contact the company:

Taste of my country
Lantmannagatan 17.21444, Malmö/Switzerland

Tel: 0 739 750 858

Complaints sent with cash on delivery will not be accepted.

Customer and Privacy Policy
We do not resell personal information and we do not provide your personal information to others, it is only stored in our customer directory. You can have your information deleted at any time.

We need the following information in order for you to make a contract with yurdum lezzetleri:
. Name
. Address
.Phone number
.Email address

We save your personal data in order to deliver the goods to you.

Personal information is recorded in yurdum lezzetleri and stored for up to five years, after which the information is deleted.

When personal data is collected through our website, we always ensure that this occurs by providing your explicit consent so that you are informed of exactly what information is being collected and why.

yurdum lezzetleri manager and employees have the right to access the information registered about you.

Data controller at yurdum lezzets: larson david

We do not store or transmit customer information encrypted.

As a registered member of yurdum lezzetleri, you have the right to object to the registration at any time. You also have the right to know what information is being recorded about you. You have these rights according to the Personal Data Law and your questions regarding this should be directed to info@yurdumlezzetleri.com.

Cookie
https://www.yurdumlezzetleri.com/ adresinde, web sitesini ve işlevselliğini optimize etmek ve böylece ziyareti sizin için mümkün olduğunca kolaylaştırmak amacıyla çerezler kullanılmaktadır.

You can delete cookies from your computer at any time, see the Webshop Cookies and Privacy Policy instructions.

daily pStatistics
https://www.yurdumlezzetleri.com/ adresinde bir günlük istatistiği kullanıyoruz, bu da bir istatistik sisteminin kaç ziyaretçimiz olduğuna, nereden geldiklerine ve web sitesinde nereden ayrıldıklarına dair istatistiksel bir resim verebilecek bilgileri topladığı anlamına gelir. , vesaire.

Log statistics are used only to optimize the yurdum lezzets website.

Consumer protection
Learn more about your protection as a consumer when you purchase through a PensoPay payment solution:
https://pensopay.com/more/consumer protection/

Objection options
A complaint regarding a product or service may be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, at Toldboden 2, 8800 Viborg, via the Nævnenes Hus Complaint Portal. The mediation team will try to resolve the dispute through mediation and if a solution cannot be reached, you can submit your complaint to the Consumer Complaints Board.

A basic prerequisite for filing a complaint is that the cost of the product or service you want to complain about must be at least DKK 1,110 and at most DKK 100,000. For clothing and footwear claims the price must be at least 720 DKK. replaceable. You must pay a fee to have the complaint processed.

The EU Commission's online complaints portal can also be used when submitting a complaint. This is especially true if you are a consumer residing in another EU country. Complaints are submitted here:
http://ec.europa.eu/odr

When sending a complaint, you must specify our e-mail address info@yurdumlezzetleri.com.


Your safety is important to us. For this reason, the personal data you share with us is protected sensitively.

We, Yurdum Lezzetleri, as the data controller, with this privacy and personal data protection policy, which of your personal data will be processed for what purpose, with whom and why the processed data can be shared, our data processing method and legal reasons; We aim to enlighten you about what your rights are regarding your processed data.

Your Collected Personal Data, Collection Method and Legal Reason

Your IP address and user agent information are used only for analysis purposes and cookies, etc. It will be processed based on legitimate interest processing within the framework and duration of the service and contractual relationship between us by obtaining, recording, storing and updating through technologies, automatic or non-automatic methods and sometimes from third parties such as analytics providers, advertising networks, search information providers, technology providers. .

Purpose of Processing Your Personal Data

Your personal data you share with us is only available through analysis; To fulfill the requirements of the services we offer in the best possible way, to ensure that you can access these services and benefit from them at the maximum level, to develop our services in line with your needs and to bring you together with more comprehensive service providers within legal frameworks and to comply with legal obligations (personal data can be shared with judicial and administrative authorities upon request). will be processed and updated in accordance with its purpose and in a measured manner throughout the contract and service period, in order to fulfill the

To Whom and For What Purposes Collected Personal Data Can Be Transferred

Your personal data you share with us; It can be transferred to domestic and foreign third parties, institutions and organizations from which we receive and/or provide services to carry out our activities, with whom we have contractual relations and cooperate, and to judicial and administrative authorities upon request, provided that the necessary technical and administrative measures are taken.

Your Rights as the Person Whose Personal Data is Processed

In accordance with Article 11 of KVKK, anyone can exercise the following rights by applying to the data controller:

  1. Learning whether personal data is processed or not,
  2. Requesting information if personal data has been processed,
  3. Learning the purpose of processing personal data and whether they are used for their intended purpose,
  4. Knowing the third parties to whom personal data is transferred at home or abroad,
  5. Requesting correction of personal data if they are incomplete or incorrectly processed,
  6. Requesting the deletion or destruction of personal data,
  7. Requesting that the transactions carried out in accordance with paragraphs (e) and (f) be notified to third parties to whom personal data is transferred,
  8. Objecting to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems,
  9. In case of damage due to unlawful processing of personal data, they have the right to demand compensation for the damage.

To exercise your rights listed above info@yurdumlezzetleri.com You can contact us via.

Communication

You are completely free to accept or reject the processing of only your necessary personal data in accordance with this privacy and personal data processing policy in order to perform analyzes to provide you with service. If you continue to use the site, we will assume that you have accepted it. Contact us for more detailed information. info@yurdumlezzetleri.com Please do not hesitate to contact us via e-mail address.