Terms Conditions

terms and conditions for yurdum tastes
Taste of my country
Lantmannagatan 17.21444, Malmö/Switzerland
21444, Malmö/Sweden
Tel: 0 739 750 858
CVR: SE19610510381301

Payment
Yurdum lazzeleri accepts online payment via Visa, Mastercard and Paypal.

Unless otherwise agreed or stated in your order, payment will only be debited from your account when the physical product is shipped or the virtual product is created.

Quantity reservation

When using a payment card, debit card and credit, a reservation is made for the amount traded. This amount is reserved until the webshop processes and ships your order. When the order is shipped, the money is withdrawn from the account. Booking time depends on the product/service.

Bank card authorization

With a debit card, you will be able to see that the money has been reserved in your account and your available amount will appear less there. If you or the webshop cancel your order later, the webshop cannot withdraw the money, but the reservation will remain valid for a period of time. Note that only your bank (or card issuer) can cancel the reservation.

Credit card authorization

The money will only be debited from your account and will appear in your overview once the webshop processes and withdraws the payment for your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Sweden - Krone (SEK)

yurdum lezzets uses a secure payment server that encrypts all information with SSL protocol, which means your data is safe and cannot be read by other strangers.

yurdum lezzetleri's own website also uses encryption with SSL protocol.

delivery
The delivery time of your order is 1-3 business days.

Right to opt out
Unless otherwise agreed or stated in your order, there is a 14-day full refund policy on products purchased from the website.

The 14-day period starts on the day the order is delivered.

You bear the return costs yourself.

Cancellation requests must be submitted to us within 14 days at the latest from the delivery date and must be received by us within 14 days after we are notified that you have exercised your right of withdrawal.

Requests to exercise the right of withdrawal must be sent to info@yurdumlezzetleri.com. You must clearly state in the notification that you want to exercise your right of withdrawal.

The condition of the item when returned
You are responsible for any deterioration in the value of the goods caused by handling other than necessary to determine the nature, characteristics and function of the goods. This means you should try the product as if you were shopping in a physical store.

If the product has been tried on in addition to those mentioned above, it is considered used and diminished in value. This means that if you cancel your purchase, you will receive a smaller portion of the purchase amount or none of it back. It is up to yurdum lezzets to evaluate the condition of the item.

right to complain
In accordance with the Danish Sales Act, the products have a 2-year warranty. The right to complain applies to all defects in software, materials and manufacturing.

Complaints about errors and defects must be reported to yurdum lezzetleri within a reasonable time after receipt of the goods. Here max. A reasonable period is two months unless otherwise agreed. We will refund reasonable shipping costs.

In case of incorrect or unusual operation of the product, the complaint is waived.

yurdum lezzets covers the return costs to a reasonable extent.

When returning, contact the company:

Taste of my country
Lantmannagatan 17.21444, Malmö/Switzerland

Tel: 0 739 750 858

Complaints sent with cash on delivery will not be accepted.

Customer and Privacy Policy
We do not resell personal information and we do not provide your personal information to others, it is only stored in our customer directory. You can have your information deleted at any time.

In order for you to make a contract with yurdum lezzetleri, we need the following information:
. Name
. Address
.Phone number
.Email address

We save your personal data in order to deliver the goods to you.

Personal information is recorded on yurdum lezzetleri and stored for up to five years, after which the information is deleted.

When personal data is collected through our website, we always ensure that this occurs by providing your explicit consent so that you are informed of exactly what information is being collected and why.

Yurdum lezzetleri manager and employees have the right to access the information registered about you.

Data controller at Yurdum tastes: larson david

We do not store or transmit customer information encrypted.

As a registered member of yurdum lezzetleri, you have the right to object to the registration at any time. You also have the right to know what information is being recorded about you. You have these rights according to the Personal Data Law and your questions regarding this should be directed to info@yurdumlezzetleri.com.

Cookie
https://www.yurdumlezzetleri.com/ adresinde, web sitesini ve işlevselliğini optimize etmek amacıyla çerezler kullanılmaktadır ve bu sayede ziyareti sizin için mümkün olduğunca kolaylaştırın.

You can delete cookies from your computer at any time, see the Webshop Cookies and Privacy Policy instructions.

Daily statistics
https://www.yurdumlezzetleri.com/ adresinde bir günlük istatistiği kullanıyoruz, bu da bir istatistik sisteminin kaç ziyaretçimiz olduğuna, nereden geldiklerine ve web sitesinde nereden ayrıldıklarına dair istatistiksel bir resim verebilecek bilgileri topladığı anlamına gelir. , vesaire.

Log statistics are used only to optimize the yurdum tastes website.

Consumer protection
Learn more about your protection as a consumer when you purchase through a PensoPay payment solution:
https://pensopay.com/more/consumer protection/

Objection options
A complaint regarding a product or service may be submitted to Nævnenes Hus, the Mediation Team for Consumer Complaints, at Toldboden 2, 8800 Viborg, via the Nævnenes Hus Complaint Portal. The mediation team will try to resolve the dispute through mediation and if a solution cannot be reached, you can submit your complaint to the Consumer Complaints Board.

A basic prerequisite for filing a complaint is that the cost of the product or service you want to complain about must be at least DKK 1,110 and at most DKK 100,000. For clothing and footwear claims the price must be at least 720 DKK. replaceable. You must pay a fee to have the complaint processed.

The EU Commission's online complaints portal can also be used when submitting a complaint. This is especially true if you are a consumer residing in another EU country. Complaints are submitted here:
http://ec.europa.eu/odr

When sending a complaint, you must specify our e-mail address info@yurdumlezzetleri.com.