Shipping and Delivery - Leveransvillkor

 

The shipping cost for packages sent to Denmark is SEK 300. Shipping is free for orders over €200.

The shipping cost for packages sent to Finland is €17. Shipping is free for orders over €150.

Withdrawal/RETURN

You can return the product you have purchased within (15) days from the delivery date, provided you have not opened the package, used the product or damaged it in any way. Before returning the product, you can contact us via our phone number and state the reason for the return. As soon as our company receives your email or fax, we will contact you and inform you how to return the product. The invoice issued in your name must also be returned with the product.

In exchange for the returned product, either another product will be sent to you or the money will be refunded to your credit card. The shipping costs for the return will be paid by you.

Products that have been damaged during transport

Products that have been damaged in transit should not be accepted, and a damage form should be established with the carrier. The product should not be returned due to minor damage to the packaging, such as small dents, which do not damage the product. However, if you accept the product, the carrier is considered to have fulfilled its obligations. Once we have received the damage report for the non-accepted product, our store will send you a new product as soon as possible.

Defective products

If you discover defective products that could not be identified upon delivery, please send us an email describing the fault and including your invoice and order numbers. If your reason for return is approved and you return the defective product with the invoice, the defective product will be replaced; The shipping costs for the return will be paid by you.

 

(TR):

The cost of our cargo sent to Denmark is 300 sek. Shipping is free for orders of €200 and above.

The cost of our cargo sent to Finland is 17 €. Shipping is free for your orders of 150€ and above.

Don't give up

You can return the product you have purchased within (15) days from the delivery date, without opening its packaging, using it or allowing it to deteriorate. Before returning the product, you can contact us by phone number, stating the reason for your return. Our company will contact you as soon as it receives the e-mail or fax you sent, and you will be informed how to return the product. The invoice issued in your name must be sent back along with the product.

Instead of the returned product, another product or the price of the product will be refunded to your credit card. Transportation costs for the return will be covered by you.

Items Damaged During Transport

Products damaged during transportation should not be received and a report regarding the damage should be submitted to the transportation company. The product should not be returned due to minor dents on the box or packaging, which will not damage the product. However, upon receipt by you, the transportation company will be deemed to have fulfilled its duty. After you submit the damage report of the rejected product to our store, our store will deliver the new product to you as soon as possible in the healthiest way possible.

Faulty Products

For defective products that were not detected during delivery and occurred in the application, please send us an e-mail containing your invoice and order numbers, stating the errors. If your return reason is deemed appropriate, the faulty product will be replaced with a new one after sending the invoice to our store together with the returned product; Transportation costs for the return will be covered by you.